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Privacy Policy

Company: NOMA PROPERTIES LLC
Registered Office: ONTARIO TOWER SR-G-01, Business Bay, Dubai, United Arab Emirates

NOMA PROPERTIES LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with us. It is designed to comply with:

  • UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (UAE PDPL)
  • DIFC Data Protection Law No. 5 of 2020 (DIFC DPL), where applicable
  • Best international standards, including GDPR principles.
  1. Information We Collect

We may collect and process the following categories of personal data:

  • Identification Data: name, nationality, date of birth, passport or Emirates ID details (if required by law).
  • Contact Data: phone number, email address, postal address.
  • Property & Transaction Data: property interests, purchase/rental history, contract details.
  • Financial Data: payment details, bank information (where necessary for transactions).
  • Technical Data: IP address, browser type, device information, cookies, and website usage analytics.
  • Marketing Preferences: consent status for receiving communications.

We do not collect sensitive data (such as health or biometric data) unless required by law.

  1. Purposes of Processing

We process your personal data for the following purposes:

  • To provide real estate brokerage, consultancy, and property management services.
  • To comply with legal and regulatory requirements in the UAE (including AML/CFT laws).
  • To perform contracts with clients, developers, and third parties.
  • To send you updates, offers, and newsletters (only with your consent).
  • To improve website functionality, security, and user experience.
  • To handle customer support and inquiries.
  1. Legal Bases for Processing

We rely on the following lawful bases for processing your data:

  • Performance of a contract – to provide services and complete transactions.
  • Legal obligations – to comply with UAE and DIFC requirements.
  • Legitimate interests – for business operations, fraud prevention, and improving services.
  • Consent – for marketing, cookies, and optional data collection.
  1. Data Sharing & International Transfers

We may share your personal data with:

  • UAE government authorities and regulators (where legally required).
  • Developers, property owners, and business partners to facilitate transactions.
  • Legal, financial, and professional advisors.
  • IT service providers, hosting platforms, and analytics tools.

If your data is transferred outside the UAE or DIFC, we will ensure appropriate safeguards are applied, such as adequacy decisions, contractual clauses, or other approved transfer mechanisms.

  1. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by UAE/DIFC law (e.g., real estate and financial records retention periods). After that, data will be securely deleted or anonymized.

  1. Data Security

We implement appropriate technical and organizational security measures (encryption, access controls, secure servers) to protect your data against unauthorized access, loss, alteration, or disclosure.

  1. Your Rights

Under UAE PDPL and DIFC DPL, you have the right to:

  • Access your personal data.
  • Request correction of inaccurate or incomplete data.
  • Request erasure of data (subject to legal obligations).
  • Object to processing for marketing or other purposes.
  • Restrict certain types of processing.
  • Withdraw consent at any time (where consent is the legal basis).
  • Request data portability (DIFC/GDPR-aligned right).
  • Lodge a complaint with the UAE Data Office or the DIFC Commissioner of Data Protection.

Requests can be made by contacting us (see Section 11).

  1. Cookies & Online Tracking

Our website uses cookies and similar technologies to:

  • Improve user experience
  • Measure website traffic and usage
  • Deliver personalized marketing (if consent is given)

You can manage cookie preferences through your browser settings or our cookie banner.

  1. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of such websites. Please review their privacy policies before providing personal data.

  1. Policy Updates

We may update this Privacy Policy from time to time in line with changes to laws, regulations, or business practices. Updates will be posted on our website with the revised effective date.

  1. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

NOMA PROPERTIES LLC
Email: office@nomapropertiesgroup.com
Phone: [+971 52 353 1811
Office: ONTARIO TOWER SR-G-01, Business Bay, Dubai, United Arab Emirates

For DIFC data subjects, you may also contact the DIFC Commissioner of Data Protection: https://www.difc.ae

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